If you drive an EV Salary Sacrifice vehicle, or if you have a Funder-Maintained agreement that includes a Maintenance Package as part of your Lease, please refer to the contact information for your funder provided below. This information is essential in case of a breakdown, or if you need replacement tires, routine servicing, or maintenance.
| Funder | Breakdown | Servicing & Maintenance / MOT | Tyres |
ALD Automotive |
0800 032 3277 |
0800 032 3277 |
|
Alphabet |
0370 0120 301 |
0370 012 0301 |
0370 012 0301
|
Arval |
0370 600 4499 |
0370 600 4499 |
National Tyres / Halfords |
Leaseplan / Ayvens |
0345 250 0000 |
0345 250 0000 |
|
Leasys |
0370 241 3727 |
0370 241 3727 |
|
Lex Autolease |
0344 879 6000 | Lex Driver Services |
Kwik Fit: 0330 123 1520
|
|
0344 463 2900 | 0344 463 2900 | 0344 463 2900 |
Santander |
0330 134 8751 | Satander Online Portal |
National Tyres / Halfords |
VWFS |
|
If you have a Salary Sacrifice vehicle from Lease Electric, it is managed by either Lex Autolease or Arval, depending on when your Salary Sacrifice commenced.
Before November 2024: Lex Autolease
December 2024 - July 2025 Arval
If you are taking your vehicle to the Funder's chosen provider for Service, Maintenance, MOT or Tyres, advise them that you have a maintenance agreement with your funder.
When organising tyres, you will be asked for your full tyre size and make of tyre currently fitted (i.e. 205/55 R 16 98T (load index must be included)).
Funders have a Fair Play policy on tyres. This means that damaged tyres, or those with a tread depth of less than will be replaced in line with the maintenace budget. Replacements in the event of abuse, neglect, theft or vandalism will be recharged.
It is important to be aware that your new vehicle must be regularly serviced and maintained in accordance with the Manufacturer’s recommendations. This is a requirement under the terms and conditions of your finance agreement to ensure that the vehicle remains reliable and roadworthy which is important for the safety of you, your passengers, other road users and pedestrians.
